Trade-In-Program
The spirit of the Trade-In-Program is simple: We give you value no other light company will. And in return, you get a new, World-Class light. At a price nobody can touch.
To us, taking that old light off your hands in partial-trade is the equivalent to a hand shake. A way of welcoming you to our team. A way of giving back to you. A way of supporting you in a way others choose not to.
Welcome to the resurgence of the Cloud Defensive Trade-In-Program. And this time, it’s better-executed. Easier. Faster. Limited only to in-stock items.
The process is simple:
1) Use code "TRADEINEPL OR TRADEINREIN" and buy your light. Save the money now. We ship the light to you.
2) At your discretion, anytime within 60 days of your purchase, simply print out your order confirmation email and package that printout with your Trade-In light. We trust you to do this for us.
Ship it to Cloud:
Attn: Customer Service TIP
Cloud Defensive
6045 Wedeking Ave.
Evansville, IN 47715
4) Cloud receives it. No further action needed.
5) Enjoy your upgraded light, knowing a company finally trusts you, and truly, has your back.
A few questions answered:
You are giving me a discount now. And trusting I'll hold up my end of the deal?
Precisely. Because it helps you. Because you are trusting us with your purchase. That trust has to go both directions. And because it’s fun.
What are the rules on the light I send in?
Only one rule exists: It has to be a flashlight.
It can be broken.
It can be old.
It can be in 2 pieces. Or 10 pieces.
Condition and functionality of your trade don’t matter.
Does it have to be a weapon mounted light?
No. Worrying about what light is sent in adds too much complexity. We’re not interested in arguing with people over what is and is not in the spirit of this program. The Trade-In Program is about you. It’s about doing all we can to pave the road so you can access our gear as effectively as possible. It’s about the light you get, not the light you send us.
So you don’t care what I send you?
No. We don’t care what you send us. We care what we send you. The Trade-In lights end up in a big barrel and stored or thrown away. They are not serviceable or valuable. Most of them in our experience, don’t function correctly. And our goal here is not to accumulate old lights. That does not further Cloud or you. Our goal here is to get our lights into your possession. That furthers both of us.
Which Cloud products actually qualify for this program?
Only flagship-line lights. REIN and EPL for now. This makes it better and faster for you. Be advised backorders are a thing for us. But we are now shipping EPL and REIN faster than ever before. If it's in-stock, it ships fast.
Are the savings the same across all your lights?
Nope. Different lights at different prices because they all cost different amounts to manufacture.
$70 dollar Trade-In credit for EPL
$100 dollar Trade-In credit for REIN